LEGAL REFERENCE

Your Data. Our Commitment.

We built svp toto around Indonesia's payment ecosystem and your account security. This policy explains how we collect, use and protect your information across live tables, slots and...

Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia-Focused
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svp toto Your Data. Our Commitment.

Policy Scope & Jurisdiction

svp toto operates under the laws of supported regions where local gaming permits apply. We collect personal data — your name, contact details, payment information and gaming history — to verify your account, process DANA, OVO, GoPay and QRIS transactions, and comply with anti-money-laundering requirements. Your data stays encrypted and is never sold to third parties. We retain records for the duration

of your account plus the period required by local regulation. This policy applies to all svp toto services accessed from Indonesia or supported territories.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Team online

Email Support

Reach our data protection team at [email protected] with any concerns about how we handle your account information, payment records or gaming data.

Account Settings

Review and update your personal details, communication preferences and data-sharing choices directly in your account dashboard under Privacy & Security.

Data Access Request

Submit a formal request to download your complete account record, transaction history and personal data in a portable format within 30 days.

REVIEW SIGNALS

Why This Policy Matters

Encryption Standard

All payment data — DANA, OVO, GoPay and QRIS details — travels through 256-bit SSL encryption. Your account credentials are...

Third-Party Audit

We undergo annual security reviews by independent compliance firms to verify data handling practices meet Indonesia's financial and gaming standards.

No Data Sales

Your gaming history, payment methods and personal details are never sold, rented or shared with marketing firms or data brokers...

Breach Protocol

If unauthorized access occurs, we notify affected account holders within 48 hours and provide guidance on account recovery and fraud...

Retention Limits

We delete inactive account data after 24 months unless local law requires longer retention for anti-money-laundering or dispute resolution purposes.

Compliance Team

Our legal and compliance officers review this policy quarterly and update it when Indonesian regulations, payment partner requirements or security...

Consistency Across Our Policies

Terms of ServiceDefines account eligibility, gameplay rules and dispute resolution — complements this privacy policy by setting the legal framework for your account.
Payment PolicyCovers DANA, OVO, GoPay and QRIS transaction flows, deposit holds and withdrawal timelines — works alongside privacy rules to protect your funds.
Cookie & TrackingExplains how we use session cookies, analytics and device identifiers to improve your lobby experience — separate from personal data collection covered here.
Responsible Account UseOutlines account limits, cooling-off periods and support resources — complements privacy by showing how we protect your account from unauthorized access.
Dispute ResolutionDetails how we handle complaints about account access, transaction errors or data misuse — enforced by the same compliance team that oversees this policy.
Affiliate & Partner TermsGoverns how referral partners and payment processors handle your data — ensures third parties follow the same privacy standards we commit to here.
Updates & AmendmentsWe notify you of material policy changes via email or in-app alert at least 30 days before they take effect — giving you time to review and respond.
PLATFORM SNAPSHOT

What We Protect

01
Account Credentials Your username, password and two-factor authentication codes are encrypted and stored separately from your profile. We never ask for passwords via email or chat.
02
Payment Details DANA, OVO, GoPay and QRIS account links are tokenized — we never store your full wallet credentials. Each transaction is verified before processing.
03
Gaming History Your bet records, win-loss statements and session logs are tied to your account and visible only to you unless you request a data export or dispute review.
04
Contact Information Your phone number and email are used only for account recovery, transaction alerts and policy updates — never for unsolicited marketing without your consent.
05
Device & Location We log your device type and approximate location to detect unusual login attempts and prevent account takeover — data is deleted after 90 days of inactivity.
06
Verification Documents ID scans and proof-of-address files are encrypted, stored in a separate secure vault and deleted once verification is complete unless law requires retention.

Privacy Policy Questions

We retain your account record for 24 months after closure to handle disputes, refunds and regulatory audits. After that period, personal data is deleted unless local law requires longer retention for anti-money-laundering compliance.

Yes. Submit a data access request to [email protected] and we'll provide your complete account record, transaction history and personal details in a portable format within 30 days at no cost.

No. We share only the transaction amount and timestamp with your payment provider to confirm the deposit or withdrawal. Your gaming activity, bet history and account balance remain private to svp toto.

We notify you within 48 hours, freeze suspicious activity and guide you through account recovery. We also provide a fraud report and recommend password reset and two-factor authentication re-setup.

We use session cookies to keep you logged in and analytics cookies to track page performance and user flow. You can disable non-essential cookies in your browser settings without losing core account functionality.

Yes. Every promotional email includes an unsubscribe link. You can also manage communication preferences in your account settings under Notifications — we'll still send transactional alerts and policy updates.

Email [email protected] with details of your concern. Our compliance team responds within 5 business days. If unresolved, you may escalate to the relevant data protection authority in your supported region.